
The AI Chatbot for Salt Lake County Websites project will enhance how residents interact with County services by adding a chatbot that can understand and respond to questions in plain language. Building on existing search features, the chatbot will guide users to relevant information, services, and resources more quickly and easily. This will improve accessibility for a diverse audience, reduce the time spent searching for answers, and create a more user friendly online experience while helping residents connect with the information they need.
Smart Gov Fund Priorities: Time Saved, Efficient Service Delivery